pure rv rental usa - sacramento rv rental companies

pure rv rental usa - rv rental sacramento

The Supplier has a long history of renting quality RVs in the United States. Today the company operates a fleet of around 600 RVs and motorhomes. Their modern vehicles are generally under three years old and built to the highest specifications, and rental locations are spread over many key US destinations: Boston, Chicago, Denver, Ft. Lauderdale Miami, Las Vegas, Los Angeles, New York, and San Francisco to name a few.

Here are a few facts about The Supplier :
- Youngest fleet in the industry! No units older than 36 months
- Exclusive Freedom Elite Units specially designed to meet customer's needs
- Backed by over 85 service centers in the US, customers enjoy safe and hassle free travel
- More than 25 years of rental experience
- Lowest overall one-way charges in the industry
- Customers enjoy the best possible rest with the supplier's LUXURY COMFORT & SUPPORT MATTRESS
- Exclusive benefits for customers: Free Good Sam & President's club 60 day membership
- 24-HOUR Roadside Assistance

Pure RV Rental USA Rental Terms

Important information about your rental
Please note that Canadian residents are not permitted to rent a motorhome in the US to travel in Canada. The same applies to Mexican residents renting in the US and wanting to travel in Mexico.

On arrival you will be required to sign a rental agreement with the operators of Pure RV Rental USA. Here is a summary of their terms and conditions:

Definitions
The following definitions apply for the Terms and Conditions for the supplier.

- The Supplier means the operator of Pure RV Rental USA
- The Client is also referred to as the hirer (s) or renter (s)

Payment
A non-refundable deposit will be taken from your nominated credit card at time of booking confirmation. The percentage of the total fees payable upon booking confirmation will vary depending on the number of days your booking is placed before travel commencement.

The balance of payment due will be deducted from your nominated credit card 37 days prior to the commencement of your rental. Please ensure there are sufficient funds available on your card as you place your booking. However, if you are booking within 37 days of travel, the entire cost of the rental will be transacted from your nominated credit card at time of booking confirmation.

Some charges may be payable directly to your rental station upon arrival, these will be itemised as such in your breakdown of pricing if and where applicable.

Cancellation Fees
Upon confirmation that your selected vehicle is available a non refundable booking deposit will be taken from your nominated credit card. In addition to this the following cancellation fees apply:

Day of booking confirmation up:

to 45 days prior to pick up date                10% of total rental days charges plus one-way fee if applicable
44 to 32 days prior to pick up date            30% of total rental days charges plus one-way fee if applicable
31 to 18 days prior to pick up date            50% of total rental days charges plus one-way fee if applicable
17 to 4 days prior to pick up date            75% of total rental days charges plus one-way fee if applicable
3 days or less prior to pick up date          100% of total rental days charges plus one-way fee if applicable

Separate cancellation policy applies for group bookings (season 6 vehicles and more).
Customers who fail to arrive on pick up day or decline vehicle at pick up for whatever reason are considered as a departure day cancellation (no-show) and will be charged 100% of the rental days.

Modifications
Any modification of reservations is subject to a USD 25.00 handling fee.
Please note: these are the fees set out by the supplier in addition to those on the website amendment fees.

One-way charges for confirmed one-way bookings
For one-way rental cancellations the full one-way drop-off charge plus taxes will be added to the regular cancellation charges (does not apply in winter season).

Travel insurance
The Supplier strongly recommend that clients ensure they take out the highest level of travel insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.

Important Rental Information
Please note that Canadian residents are not permitted to rent a motorhome in the US to travel in Canada. The same applies to Mexican residents renting in the US and wanting to travel in Mexico.

Inclusions in the base rental rate quoted
- 60 free miles per day
- Public Liability Insurance
- SLI (Supplementary Liability Insurance)
- CDW (Collision Damage Waiver)
- Customer Responsibility with VIP (Vacation Interruption Protection)
- 24 hour roadside assistance
- Free Good Sam & President Club 60 day membership
- Pick up/drop off transfers
- Sales tax on all pre-paid items selected at time of booking
- Vehicles come with a full tank of gasoline but must be returned full at the end of the rental or gasoline will be filled by the rental station at above market rates
- Rates are in US Dollars
- All rental days are calculated per night basis
- Rates are subject to change without notice

The quoted base rental rate does not include
- Additional miles at $0.40 per mile if paid at the end of your rental - you can also pre purchase mileage at super discounted rates on this website once you have started the booking process
- Vehicle preparation fee
- Administration fee
- Liability/excess reduction options if selected
- Taxes apply to all locally collected charges
- One way charges will be displayed in your final breakdown of costs unless pick up is between November 1 2012 - March 31 2013 at which point there are no one way fees.
- Convenience kits (linen/bedding), pre-paid mileage and other additional extras are available at an extra cost
- Generator use (US$3.00 per hour or US$15.00 per day with unlimited use). Paid locally
- Additional charges will be itemised in the final breakdown of pricing.

Burning Man - San Francisco, Phoenix, Las Vegas, Los Angeles: For rental days between August 24, 2012 and September 3, 2012 with pick up at San Francisco, Phoenix, Las Vegas, Los Angeles, a 100% supplement on the daily rate applies. A deposit of $1000 will be charged per vehicle rental.

Nascar Race Supplements FLL: Autumn/Winter 2012, awaiting publication of dates.
Nascar Race Supplements LAS: Spring 2013, awaiting publication of dates.

(Dates are subject to change if the event dates are changed)
This event list is not final. We reserve the right to add additional events without notice.

Office Hours and Holidays in the USA:
09.00 – 17.00 hrs / Mondays through Fridays
09.00 – 12.00 hrs / Saturdays

Please note that these are the full office hours and not pick up and drop off hours which are more specific and can vary across locations and at different times of the year. Pick up and drop off times are detailed below and in your final booking confirmation.

U.S. Holidays (Rental depots are closed or offer limited opening hours):
May 28, 2012
July 4, 2012
September 3, 2012
November 22, 2012
December 24, 2012 (open 09.00 – 12.00 hrs)
December 25, 2012
December 31, 2012 (open 09.00 – 12.00hrs)
January 1, 2013

Please note: You must pick up and drop off your vehicle during the prescribed pick up and drop off times regardless of the Supplier's full office hours.

PICK-UP and DROP-OFF INFORMATION
Transfer times listed are approximate due to traffic, border and weather conditions. The Supplier is not responsible for refunds due to any of these conditions.

Transfer to Location
- Overseas customers must overnight before picking-up their rental unit.
- Customers must be ready for pick-up at 07.30 hrs at the designated transfer hotels at specified customer waiting areas.
- Early hotel transfer is only provided from the customer waiting area of the designated transfer hotels.
- Customers are requested to report at the time of booking or not later than three working days before pick-up date in which designated transfer hotel customer is staying overnight and how many people are in customer's party.
- Transfers are only provided from the designated hotels and airports if we have been informed of the transfer within the indicated time frame. Customers must be ready at the stated time and customer waiting area, otherwise no pick-up transfer will be provided.

Vehicle Pick-up
- Vehicle Pick-up: Mo-Sa 9.00 – 10.30 and 13.00 – 15.00 hr (afternoon pick-up only Mon – Fri).
- Early pick-up is provided between 08.00 and 10.00 hrs for customers using early hotel transfer. Exceptions are valid for San Francisco (Downtown) and Orlando (Orlando area) where pick-up is provided in the afternoon (Monday - Saturday).
- For early vehicle pick-ups without hotel transfer from one of the designated hotels (e.g. customer arrives on his own at his own expense), customers have to arrive at rental location between 08.00 and 08.30 hrs and inform the supplier accordingly no later than three working days prior to vehicle pick-up.
- No hotel transfers are provided for afternoon vehicle pick-ups. Exceptions are valid for San Francisco (Downtown) and Orlando (Orlando area) (Monday to Saturday)
- No refund is made in the event of late vehicle pick-up.

Vehicle Drop-off and Airport Transfer
- Vehicle drop-off hours are from 09.00 to 10.30 hrs.
- Airport Transfer (Drop-off):
- Airport transfer is being provided at 11.00 hrs from all our rental locations to designated airports only:

Atlanta
Boston
Chicago
Denver
Dallas
Fort Lauderdale (to the Airport in Ft. Lauderdale and Miami)
Las Vegas
Los Angeles
New York (no transfers to JFK and LGA)
Orlando
Phoenix
Salt Lake City
San Francisco
Seattle

Please do not book return flights with departures before 14.00 hrs, if you want to take advantage of the free drop-off transfer to the airport.

Late vehicle drop-off
Late vehicle drop-off surcharges are USD 30.00 per hour. No airport transfers are provided in the event of a late vehicle drop-off. No refunds are made for early returns or unused portion of rentals.

INSURANCE INFORMATION

Public Liability Insurance (included in daily rental rates)
The supplier maintains liability insurance coverage on all their rental vehicles for bodily injury and property damage liability claims brought by a third party (other than a passenger) against the renter (and any other driver listed in the rental contract) and/or the company as a result of the operation or use of their rental vehicles. The policy protects the company for USD 5 million and the renter for statutory limits. This basic public liability coverage is included in all rental rates. All coverage and waivers are subject to the express terms of the rental contract.

SLI Supplemental Liability Insurance (included in daily rental rates)
The supplier maintains supplemental liability insurance coverage on all their rental vehicles for bodily injury and property damage liability claims brought by a third party (other than a passenger) against the renter (and any other driver listed in the rental contract). The policy increases statutory limits to USD 1 million for the renter. This supplemental liability coverage is included in all rental rates. All coverage and waivers are subject to the express terms of the rental contract.

Customer Responsibility with CDW = Collision Damage Waiver (included in daily rental rates)
In the event of loss or damage to vehicle while on rent, whether or not due to the fault of customer, customer’s responsibility for direct and accidental loss (including theft and vandalism) or damage to the vehicle is unlimited. That is, customer is responsible for all loss or damage.

All daily rental rates for all vehicles include Collision Damage Waiver (CDW). With CDW, the customer’s responsibility for accidental damage, theft and vandalism (police report is required) to the vehicle is reduced to USD 2,500.00 per occurrence, with the following exceptions:

Exceptions for which there is no reduction in customer’s responsibility for damages:

I) caused as a result of use without The Supplier's expressed permission or consent
II) damage caused by striking overhead objects
III) damage caused by freezing or overheating vehicle systems
IV) all damage caused during any use of off public roads (including at camp grounds, parking lots, service stations, etc)
V) undercarriage damage, including tires and wheels
VI) damage caused from backing up vehicle
VII) all glass damage

Customer Responsibility with VIP = Vacation Interruption Protection (included in daily rental rates)
- With VIP, the customer’s responsibility for accidental damage is further reduced to USD 1,000.00. In case of theft and vandalism to the vehicle, the deductible is USD 1,000.00.
- VIP also covers the expenses in the event of a mechanical breakdown requiring the vehicle to be in repair for more than 12 working hours. Radio, air conditioning, refrigerator, generator, microwave, appliances, automatic step, cruise control are not considered to be mechanical breakdowns. Incurred expenses of USD 30.00 per person per day for lodging and USD 30.00 per group per day for other transportation is provided. A limit of USD 3,000.00 per tour applies and this plan is not valid in case of an accident. Customer must present all receipts for refund of expenses.

VIP coverage is void (I) if customer fails to file an accident/damage police report, or (II) if vehicle is used in violation of the terms of the rental contract.

Deposit for all rentals is USD 1,000.00 (will strictly be enforced, authorized / not charged)

CONVENIENCE KIT - Standard Kit (included in Preparation Fee)

Water Hose	Road Atlas	Flash-Light & Batteries
Sewer Hose	Screwdriver (upon request)	First Aid Kit
Operator’s Manual	Fire Extinguisher	Vehicle Levelers
Campground Guide	110v Adapter

60 day President’s Club/Good Sam Club Membership, including Campground Discount Card for more then 1700 campgrounds in the US

CONVENIENCE KIT - PER VEHICLE:

Set of Pots	Cutting Board	Dish Cloth
Frying Pan	Kitchen tissue	Waste Basket/Bucket
BBQ Grill	Serving Spoons	Clothes Hangers
Mixing Bowl	Scotch bright	2 Kitchen (Tea) Towels
Coffee Pot	Can/Bottle Opener	Mixing Utensils
Carving Knife	Dust Pan & Broom	Cork Screw

CONVENIENCE KIT - PER PERSON:

Blanket or Comforter	Hand Towel	Cereal Bowl
Pillow & Pillow Case	Bath Towel	Cup & Saucer
1 Sheet	Dinner Plate	Glass
Face Cloth	Bread Plate	Knife/Fork/Spoon

Note: All tableware (plates etc.) is non-plastic and is made of Corning/Corelle china or equivalent. Convenience Kits are paid per person.

President’s Club / Good Sam Membership
A free 60 day membership for the President’s Club and Good Sam Club comes with each rental.

Benefits are:

- Free Technical Service Hotline
- Minimum 10% Discount on nightly rates at one 1700+ Good Sam Parks
- Minimum 10% Discount on all Camping World Store Purchases

Preparation Fee
This is a mandatory one-time charge per vehicle per booking. It is applicable to all bookings without exception. The Preparation Fee covers:

• Standard Kit per vehicle
• First tank of propane
• First supply of toilet chemicals
• Vehicle outside cleaning
• Pick-up/drop-off transfers

There are no refunds for unused propane and toilet chemicals and there are no refunds if customers do not meet the transfer rules and did not take the advantage of transfers or if customers decide to do own transfer at their own cost.

Mountain Bike Rentals
The supplier offers mountain bike rentals at all their locations. The supplier has one-size (adult) mountain bikes available. The supplier offers a 2-bike carrier or a 4-bike carrier with 2 or 4 mountain bikes per carrier. If customers want to bring their own bikes, carriers can be rented. The prices for carriers only are the same as for carriers with bikes. Bike rentals are also available with one-way motorhome rentals.

Please note that in several U.S. states, the use of helmets is mandatory for bicycle riders. The supplier does not provide any bicycle helmets for rent. Please request rental bikes at time of booking!

GPS Rental
The supplier offers GPS units at all their rental locations. Please pre-order these with the reservation to guarantee availability at point of pick-up

Mileage
The base rental rate includes 60 free miles per day. Additional miles at USD 0.40 per mile plus local sales tax.

Maintenance and Cleaning Responsibility
Customers are responsible to check all fluid levels at each refueling. Refills of all fluids (except gasoline and propane) will be reimbursed at check-in upon presentation of receipts. Gasoline costs are not included in rental price. Gasoline tanks are full at pick-up and must be returned full. Vehicles must be returned clean inside. Otherwise, cleaning charges may occur.

Repairs / Refunds / Early Returns
Necessary repairs are refunded without previous authorization up to USD 50.00. Customer must provide receipts. If customers pay repairs exceeding USD 50.00 without previous authorization, the supplier will not refund. Clients assume full responsibility for any additional expenses incurred by reasons of a breakdown of vehicle. If a vehicle which had a breakdown and is in repair for more than 12 working hours, through no fault of customer, the supplier's responsibility to client is limited to refund the daily rate or a portion thereof (VIP coverage). No refunds will be made for breakdowns in Death Valley (between June 15 and September 15), New York City, greater metropolitan area of Montreal and the city of Quebec (Canada).

Radio, air conditioning, refrigerator, microwave, any appliances, plumbing, generator and cruise are not considered breakdowns and no refunds are made for repair time to these items. There will be no refunds made for the early return of a rental vehicle.

Accident
In case of an accident, customers must notify the police for a police report immediately, also inform the drop-off station within 24 hours and make full report in writing. CDW/VIP accident coverage is void if customer fails to follow these procedures.

Credit Cards / Traveler Checks
The supplier accepts MASTER/Eurocard, VISA and AMEXCO credit cards as well as all Traveler Checks in US-Dollars. No Euro checks or debit cards are accepted. The supplier is not responsible for exchange rate fluctuations or handling charges for any credit card transaction. Without any exception, a valid credit card is required for each rental.

Drivers License / Drivers Age
A national automobile driver’s license is required.
The supplier recommends customers to carry a translation of the national driver’s license or an international driver’s license, but under any circumstances, customer must provide a valid national driver’s license at pick-up. Minimum age is 21 years for all motorhomes.

Parking / Traffic Violations / Toll Roads
Customers are responsible for reporting and paying of all parking/traffic/toll road violations at rental termination. Non-reporting of parking/traffic/toll road violations will result in an administrative charge of up to USD 100.00. Non-reported parking/traffic violations plus administrative charge will be charged against customers credit card or will be collected at customers domicile.

Travel to Mexico
Motorhomes are allowed to travel into Mexico, but such travel must be confirmed in advance. Area restrictions may apply. US or any other liability insurance does not provide coverage in Mexico. The customers therefore must purchase additional liability and CDW insurance before entering Mexico. This insurance, with a premium of USD 19 per day, is sold at all depots. Customers have to provide the depots with the exact dates the vehicle will be in Mexico. When traveling in Mexico, traveler assistance is not available and any repair costs, towing or fines occurred in Mexico are the renter’s responsibility. The Insurance is not taxable with the exception of Denver, Phoenix, Seattle, Orlando, Ft. Lauderdale and Atlanta. Please advise the supplier at the time of reservation if you are planning on traveling to Mexico.

Restrictions
- Mexico, unless an additional insurance is purchased
- Death Valley from June 15 to September 15
- Logging roads, non-public roads and off-road driving
- City of New York
- Greater metropolitan areas of Montreal and Quebec City (Canada)

Northern Travel supplement
All rental vehicles traveling to Alaska, the Northwest Territories or the Yukon are permitted and must be confirmed in advance. A USD 450.00 prepaid non-refundable supplement is required.

Substitutions
The Supplier is entitled to upgrade customers to a higher rated vehicle at no extra cost. Should a lower rated vehicle be offered, the responsibility of the rental company is limited to the refund of the difference in gross rates.

Minimum Rental
3 day minimum rental (exception: 7 days minimum rental period from July 9 to August 26, 2012).

Pets
Small pets are allowed at owner’s responsibility. An additional deposit of USD 1,000 is charged at the time of pickup as well as a cleaning fee of USD 150 at the time of pick-up.

Towing
Towing is not permitted.

Storage
Storing items on vehicle roof is not permitted. Free storage of luggage is available at all locations at owner's risk (not available for one way rentals).

Winterization
Each motorhome has to be winterized from November to April in Denver, Chicago, Boston, New York, Dallas, Atlanta, Seattle and Salt Lake City (rental location and period may vary depending on the weather and temperatures) to prevent freezing. This will include the water pipes, toilet, fresh water tanks, sink, shower, external shower, hot water heater and holding tanks. Winterization requires that water be drained from the fresh water tank, hot water heater and both waste tanks. Once the vehicle is winterized, no water can be put into the fresh water tank and it cannot be hooked up to the city water supply anymore. Therefore, no water at all is available in the motorhome. The toilet, however, can still be used as long as windshield washer antifreeze is poured down to rinse.

Pink RV antifreeze has been run through all the pipes and put into the black and grey tanks. If the renter removes this antifreeze and put water into the system, the tanks and pipes will crack. If this happens, he/she will be responsible for repairing these systems and any other damages caused by cracking pipes/tanks.

It is the renter’s responsibility to have the vehicle re-winterized on the return trip (if dewinterized for a trip to an area with warmer temperatures). Upon return, if the renter presents us with a receipt for either winterization or de-winterization, the supplier will reimburse him/her, up to a maximum of USD 75. If the renter does not have a receipt, the supplier will keep the security deposit and charge him /her for any additional costs incurred in repairing damaged pipes, tanks, water heater, walls, floors etc.

Baby / Child Seat
Due to applicable law, a baby or child seat must be attached in the rear of the vehicle, not in the front seats. All Class C coaches are equipped with minimum one anchor for three-point child or baby car seat attachment.

Dinette table may require lowering to install baby and child seats. The dinette table will only lower to seat level. Due to this other passengers will not be able to travel in the dinette area, if the dinette has been lowered.

Child Seat Restraint Installation Instructions
1. Go to the “Front Facing” bench seat in the dinette area
2. Remove the back and bottom cushions
3. Locate the hole in which the “Child Seat” Tether will go down into
4. Locate and attach the tether to the top of the baby seat.
5. Pull the tether through the top hole on the bench seat and clip it onto the metal anchor point located in the back of the bench seat.
6. Pull the tether strap tight
7. Attach the regular seat belts through the holes across the bottom of the child seat

General Conditions
All rentals are subject to the terms and conditions of the rental contract.
Prices, policies and conditions are subject to change without notice at any time.

Toll Road Info

* California Area:
Rt-125, Rt-73, Rt-241, Rt-261, Rt-133
Always a cash lane
Electronic Tolls Company: Fast Track - www.bayareafastrak.org
Purchase Electronic Passes at:
Walgreens -
http://www.walgreens.com/marketing/storelocator/find.jsp?tab=store%20locato
r&requestType=locator
Wal-Mart - http://www.walmart.com/cservice/ca_storefinder.gsp
Alt Route: Bridges are unavoidable, local streets

* Denver Area:
100% Electronic Toll way - E-470
Electronic Tolls Company: Express Toll Service - www.e-470.com
Purchase Electronic Passes at:
Albertson’s Supermarket -
http://locator.albertsons.com/StoreLocatorAction.do?action=showStoreSearch
King Soopers - www.kingsoopers.com
Safeway Supermarket - www.safeway.com/IFL/Grocery/Store-Locator
Alt Route: Local Streets

* North Texas Area:
100% Electronic Toll ways - Dallas North Tollway, the Addison Airport Toll Tunnel
and Mountain Creek Lake Bridge
Electronic Tolls Company: NTTA - www.ntta.org
Purchase Electronic Passes at:
Albertson’s Super market -
http://locator.albertsons.com/StoreLocatorAction.do?action=showStoreSearch
Kroger - http://www.kroger.com/Pages/default.aspx#
Tom Thumb Markets - http://www.tomthumb.com/IFL/Grocery/Store-Locator
Alt Route: Local Streets
Toll Road Information 1 March 2, 2011

* Illinois Area:
I-90, I-39, I-88, I-80, I-57, I-94, I-290, I-355
Always a cash lane
Electronic Tolls Company: I-Pass www.getipass.com
Purchase Electronic Passes at:
Jewel-Osco Supermarkets - http://www.jewelosco.com/searchstores
Alt Route: Local Streets

* North East Corridor:
Illinois, Indiana, Ohio, West Virginia, Virginia, Pennsylvania, New York,
Massachusetts, Delaware, Maryland, New Hampshire, Maine, New Jersey
Bridges, Parkways, Turnpikes
Electronic Tolls Company: I-Pass - www.illinoistollway.com, E-Z Pass -
http://ezpass.com/
Purchase Electronic Passes at:
Illinois: See I-Pass above
All other States in North East Corridor go to: www.ezpass.com for locations in the state you are in.

* Florida Area:
Florida Turnpike is 100% electronic from Miami south to the Florida Keys as well
as miscellaneous exits along the Florida turnpike. All other tolls accept cash
Electronic Tolls Company: Sun Pass -
https://www.sunpass.com/sunPassRetailers
Alternate Routes: Possible Local Street and I-95
Purchase Electronic Passes at:
Publix Supermarket - http://store.publix.com/publix/,
CVS Drug Stores -
http://www.cvs.com/CVSApp/store/storefinder.jsp?startOver=true
Florida Turnpike Service Plazas

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.

This website is owned and operated by Motorhome Republic Ltd, a global leader in motorhome rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.

Pure RV Rental USA Rental Terms for travel between 01-Apr-2012 and 31-Mar-2013

Water Hose	Road Atlas	Flash-Light & Batteries
Sewer Hose	Screwdriver (upon request)	First Aid Kit
Operator’s Manual	Fire Extinguisher	Vehicle Levelers
Campground Guide	110v Adapter

60 day President’s Club/Good Sam Club Membership, including Campground Discount Card for more then 1700 campgrounds in the US

CONVENIENCE KIT - PER VEHICLE:

Set of Pots	Cutting Board	Dish Cloth
Frying Pan	Kitchen tissue	Waste Basket/Bucket
BBQ Grill	Serving Spoons	Clothes Hangers
Mixing Bowl	Scotch bright	2 Kitchen (Tea) Towels
Coffee Pot	Can/Bottle Opener	Mixing Utensils
Carving Knife	Dust Pan & Broom	Cork Screw

CONVENIENCE KIT - PER PERSON:

Blanket or Comforter	Hand Towel	Cereal Bowl
Pillow & Pillow Case	Bath Towel	Cup & Saucer
1 Sheet	Dinner Plate	Glass
Face Cloth	Bread Plate	Knife/Fork/Spoon

Pure RV Rental USA Insurance

Public Liability Insurance (included in daily rental rates)
The Operators of Pure RV Rental USA maintains liability insurance coverage on all their rental vehicles for bodily injury and property damage liability claims brought by a third party (other than a passenger) against the renter (and any other driver listed in the rental contract) and/or the company as a result of the operation or use of their rental vehicles. The policy protects the company for USD 5 million and the renter for statutory limits. This basic public liability coverage is included in all rental rates. All coverage and waivers are subject to the express terms of the rental contract.

SLI Supplemental Liability Insurance (included in daily rental rates)
The Supplier maintains supplemental liability insurance coverage on all their rental vehicles for bodily injury and property damage liability claims brought by a third party (other than a passenger) against the renter (and any other driver listed in the rental contract). The policy increases statutory limits to USD 1 million for the renter. This supplemental liability coverage is included in all rental rates. All coverage and waivers are subject to the express terms of the rental contract.

Customer Responsibility with Collision Damage Waiver (CDW) (included in daily rental rates)
In the event of loss or damage to vehicle while on rent, whether or not due to the fault of customer, customer’s responsibility for direct and accidental loss (including theft and vandalism) or damage to the vehicle is unlimited. That is, customer is responsible for all loss or damage.

All daily rental rates for all vehicles include Collision Damage Waiver (CDW). With CDW, the customer’s responsibility for accidental damage, theft and vandalism (police report is required) to the vehicle is reduced to USD 2,500.00 per occurrence, with the following exceptions:

Exceptions for which there is no reduction in customer’s responsibility for damages:
I) caused as a result of use without the Supplier’s expressed permission or consent
II) damage caused by striking overhead objects
III) damage caused by freezing or overheating vehicle systems
IV) all damage caused during any use of off public roads (including at camp grounds, parking lots, service stations, etc)
V) undercarriage damage, including tires and wheels
VI) damage caused from backing up vehicle
VII) all glass damage

Customer Responsibility with VIP = Vacation Interruption Protection (Included in daily rental rates)
With VIP, the customer's responsibility for accidental damage is further reduced to USD 1,000.00. In case of theft and vandalism to the vehicle, the deductible is USD 1,000.00.
VIP also covers the expenses in the event of a mechanical breakdown requiring the vehicle to be in repair for more than 12 working hours. Radio, air conditioning, refrigerator, generator, microwave, appliances, automatic step, cruise control are not considered to be mechanical breakdowns. Incurred expenses of USD 30.00 per person per day for lodging and USD 30.00 per group per day for other transportation is provided. A limit of USD 3,000.00 per tour applies and this plan is not valid in case of an accident. Customer must present all receipts for refund of expenses.

VIP coverage is void (I) if customer fails to file an accident/damage police report, or (II) if vehicle is used in violation of the terms of the rental contract.

Deposit for all rentals is USD 1,000.00 (will strictly be enforced, authorized / not charged)